Privacy Policy

1. Introduction

Onlineclasshelpservices.org ("we," "us," or "our") provides academic support services, including assistance with online coursework, assignments, and exams. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

2. Information We Collect

• Contact information you provide when requesting a quote or creating an account, such as your name, email address, and phone number.
• Course information you choose to share with us, such as your syllabus, assignment instructions, and, where you authorize it, login credentials for a course platform.
• Payment information processed through our third-party payment providers. We do not store full payment card numbers on our own servers.
• Communications between you and our team, including messages, emails, and chat history.
• Technical information such as IP address, browser type, and site usage data, collected automatically as described in our Cookies Policy.

3. How We Use Your Information

We use your information to:

• Provide, scope, and deliver the academic support services you request;
• Communicate with you about your order, including updates and deadlines;
• Process payments and maintain billing records;
• Improve our services and website; and
• Comply with legal obligations.

4. Course Login Credentials

Where you choose to share login access to a course platform, that access is used solely to complete the scope of work you approve. We do not access course materials outside the agreed scope, and we recommend changing your password after your engagement with us concludes.

5. Sharing of Information

We do not sell your personal information. We may share information with the specialist assigned to your order, with service providers who help us operate our business (such as payment processors and hosting providers), or where required by law.

6. Data Retention

We retain personal information for as long as necessary to provide our services and to satisfy legal, accounting, or reporting requirements. Course login credentials are retained only for the duration of the active engagement and are deleted afterward.

7. Your Rights

Depending on your location, you may have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us at sales@onlineclasshelpservices.org.

8. Children's Privacy

Our services are intended for users who are at least 18 years old, or who have the consent of a parent or guardian where required by law. We do not knowingly collect personal information from children under 13.

9. Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.

11. Contact Us

If you have questions about this Privacy Policy, contact us at sales@onlineclasshelpservices.org or via WhatsApp at +1 (479) 579-9073.